LiveShell

How to check the current LiveShell PRO firmware version

From the device display

1. Make sure the home screen is displayed on the device. The home screen has a power icon and a spanner icon.

2. Push the lower right button once or several times (the number of times will vary depending on the broadcasting situation).

3.”Rev.XXXX” will be shown on device display and this is the current firmware version.

From Dashboard

The current firmware version is shown on Dashboard.

6-1. Firmware Update

How to update from device

Make sure you are offline.
Connect the AC adapter to the LiveShell PRO
Start live streaming to ustream so that you are then online.
Press power the button at the top left and select “Power-Off”.
If a newer firmware has been released, your LiveShell PRO will automatically begin to update the firmware.
Note: Do not unplug the AC adapter or remove the batteries while the firmware is being updated.

How to update from Dashboard

Connect the AC adapter to the LiveShell PRO.
Open the Dashboard.
If there is a new firmware update, the update notification will be displayed.

Click “Update now”

Read the precautions and click “Update”

Your LiveShell PRO will begin to automatically update the firmware and then will reboot.
Note: Do not unplug the AC adapter or remove the batteries while the firmware is being updated.
The broadcasting status after rebooting is set by the “After Online” settings in the device menu. (The default is “Auto Broadcast”)

Release Notes

Firmware Rev.3814(2016.06.10)

Main Improvements

Fixed the problem that an error occurs when using USB modem.
Added support for Huawei E3131s-2 USB modem (additional device-ID support).
Added support for Huawei E3251s-2 USB modem.
Changed default settings for live streaming.
Changed processes that LiveShell PRO executes when using USB modem.

Firmware Rev.3779(2016.03.17)

Main Improvements

Fixed the problem that in RTSP mode LiveShell PRO cannot broadcast normally

Firmware Rev.3774(2016.02.25)

Main Improvements

Fixes the problem that LiveShell PRO cannot connect to some 5GHz Wi-Fi AP.

Firmware Rev.3769(2016.01.27)

Main Improvements

Fixed the problem in RTSP mode that audio settings do not update until livestreamimg stops.
Added support for 4G LTE/USB adapter (LG L-3D, Huawei E3131s-2).
Added support for Wi-Fi/USB adapter (CDP-WF02A with 2.4GHz and 5GHz support).

Firmware Rev.3737 (2015.11.18)

Main Improvements

Added properties(audioonly, videoonly, avcprofile, avclevel and aacoat) to onMetaData Object of RTMP live streaming.
Added a menu to show Wi-Fi MAC address.
Added changes to make timestamps, including AVC/AAC sequence headers, always increase.

Firmware Rev.3663 (2015.5.15)

Main Improvements

Fixed the problem that the following menu Broadcasting becomes English even if the language set to Japanese.

Firmware Rev.3662 (2015.2.5)

Main Improvements

Fixed the problem that can not connect some kind of WiFi AP.

Firmware Rev.3660 (2015.1.6)

Main Improvements

Fixed the problem that can not find some kind of SSID.

Firmware Rev.3637 (2014.10.10)

Main Improvements

Fixed the problem that can not connect some WiFi AP.

Firmware Rev.3636 (2014.10.9)

Main Improvements

Fixed the problem that the frame rate does not increase thereafter if FPS is set 0 when it is set to a variable frame rate.

Firmware Rev.3624 (2014.5.15)

Main Improvements

Fixed the problem that video biterate was kept low continuously in the local mode.
Fixed the problem that the fine shift occurs to the time stamp on the RTMP delivery time.
Modified to perform automatically restart the abend

Firmware Rev.3592 (2014.2.25)

Main Improvements

Fixed an issue in which can fail to recognize the HDMI input when it was turned on the power.

Firmware Rev.3518 (2013.8.20)

Main Improvements

Improved the problem that the key input of the LiveShell PRO becomes ineffective.

Firmware Rev.3514 (2013.7.18)

Main Improvements

Changed Dashboard API access to HTTPS for security issues.
Fixed a problem where the device could not detect a disconnect cable when used with a fixed IP and Ethernet (not WiFi).
Fixed a problem where the device could not broadcast the initial time when it had been changed from the RTSP server mode to the RTMP mode.

Firmware Rev.3495 (2013.4.8)

Main Improvements

Support RTSP server function.(Support act as Wirecast IP camera source for AXIS M1104)
Fixed a problem where the wrong color was entered for YUV and RGB.

Firmware Rev.3484 (2013.3.13)

Main Improvements

Fix the problem stating that the Audio display adjustment is broken.

Firmware Rev.3483 (2013.3.8)

Main Improvements

Supported RTMP authentication of LimeLight and Akamai.
Fixed a problem that reconnected when LiveShell was on high load.

Firmware Rev.3480 (2013.1.23)

Main Improvements

Fixed a problem where the device repeatedly disconnected and reconnected every 16.777 second in other RTMP service.
Fixed a problem where there was a a delay in reconnecting.
Support LimeLight RTMP Authentication.
Fixed a problem where the status does not allow a custom mode even if mono / statements of the audio from the Dashboard are set to custom, and the setting reverts when it goes offiline.
Support monitor output in paused.

Firmware Rev.3457 (2012.12.6)

Main Improvements

Fixed a problem where the aspect of AV-IN can not be changed if manual crop setting in HDMI is set.
Fixed a problem where the last image is kept to output in monitor output when you stop livestreaming.
Support change mode of monitor output NTSC or PAL.
Improve the stability of the wireless LAN connection

Ustream Settings

5-4-1. Ustream account setting

5-4-2. Ustream channel setting

Cannot add new network settings

Normally you are able to add a nework settings by following the steps at this link.

However there could be a case that adding network does not succeed.

The Play button is shown on the setup page but nothing happens after clicking it.

Please check the following things if a similar problem happen.

<Point 1 >
Please check if the PC or smartphone audio out and LiveShell 2 MIC-IN are connected securely using the included setup cable.

Setup information is sent via sound from the PC or smartphone to LiveShell 2 and can fail if there is not a secure connection.

<Point 2>
Please check if the PC or smartphone is set to max volume

Setup information is sent via sound from the PC or smartphone to LiveShell 2 and setup may fail if the PC or smartphone volume level is too low or muted. We recommend that the PC or smartphone is set to max volume before pressing the play button on the setup page.

<Point 3>
Please check the PC or smartphone is not playing any other audio

LiveShell 2 cannot receive the correct setup information if the PC or smartphone is playing any other audio as setup information is sent as sound.

When the problem is not solved

Please contact our support team (support-global@cerevo.com) and include the following information.

That you have already checked the points above.
The current firmware version of your LiveShell 2
Which brower (Internet Explorer, Google Chrome, Firefox etc.) and version you are using.

5GHz Wi-Fi support

LiveShell PRO originally did not support 5GHz Wi-Fi (IEEE 802.11 a/n/ac).

If you want to connect to a 5GHz Wi-Fi hotspot or router, it is required you update the firmware to Rev.3769 or later and use the Official 5GHz/2.4GHz USB Wi-Fi adapter.

Please see this link for more information about updating firmware.

How to broadcast to a YouTube Live backup server

YouTube Live provides the option of using a back up server, using a back up server may solve connection problems when there are issues with the primary server.

Follow the below instructions to add a backup broadcasting server.

1.Get RTMP URL and stream name

1-1. Complete YouTube Live broadcasting setup. For details see this link.

1-2. Click [LIVE CONTROL ROOM] on Dashboard.

1-3. Click [Ingestion Settings]

1-4. Note or copy “Stream Name” and “Backup Server URL”

2.Dashboard Settings

2-1. Access Dashboard and login to your Dashboard account.

2-2. Click [Settings] on the top right of Dashboard.

2-3. Select [Other broadcasting services (specify RTMP URL)] from the pulldown list of Broadcasting Services.

2-4.Enter the RTMP server information from YouTube as follows –
Backup Server URL>Broadcasting RTMP URL
Stream Name>Stream
Leave [Browsing RTMP URL] blank.
2-5. Click the [Save and set as default] button. Then click [x] to close the set up window.

3.Start broadcasting

Click [START LIVE] on Dashboard.