LiveShell 2 does not power on

LiveShell 2 should turn on after pressing the upper left button and holding it 5 seconds if the battery is charged or the AC adapter is connected.

During startup LiveShell 2 completes the following steps.

  1. Turns on back light
  2. Displays Cerevo logo.
  3. Displays LiveShell 2 logo
  4. Checks network access
    photo_2016-07-20_12-19-09

There may be cases where LiveShell 2 hangs when displaying the Cerevo or LiveShell 2 logo. Please attempt a force shutdown (see this link) and check if the problem is resolved.

If you cannot solve the problem

Please contact our support team (support-global@cerevo.com) and include the following information.

  • At which point the LiveShell 2 hangs.
  • That you have already tried a force shutdown but the problem was not resolved.