LiveShell 2 bandwidth requirements

If the network upload speed is around 300kbps broadcasting at 3～5fps video with low quality sound will be possible. For high quality HD live streaming an average upload speed of 2Mbps is required.

LiveShell 2 network requirements

Please check with the network administrator about communication availability for the following ports on the server.
* Port forwarding isn’t needed.

Nothing happens during network setup when playing back audio

Set the audio level on your PC, Mac or smartphone to maximum.
Check if the audio cable is firmly connected to both devices.
Do not playback other audio or video on your PC, Mac or smartphone during network setup.
If setting up a Wi-Fi connection, remove any ethernet LAN cable connected to your LiveShell 2.

After Wi-Fi setup, LiveShell 2 says “LIVE” but Dashboard main panel is not shown

Exit your web browser and access https://shell.cerevo.com/login again.

Echoing in Audio

Make sure you do not have the Dashboard main panel and the Ustream broadcast screen open at the same time in separate windows or tabs.
Close one of the screens or turn the volume in one of them down to zero, and then check again.
Turn the volume to zero for either screen using the Volume tab in the Dashboard main panel.

Can’t broadcast video and audio but Ustream site says “LIVE”

Make sure your video camera is powered ON and disable any auto power off functions.
Do not use Ustream Broadcaster at the same time as Dashboard.
Set another Ustream channel to your LiveShell 2 and check if you can broadcast without problem.

Livestream service compatability

LiveShell 2 supports only Original (http://original.livestream.com/guide/livetv) Livestream, not new Livestream.
New Livestream cannot be used with 3rd party encoders so LiveShell 2 cannot support it.

Reset

Note: The LiveShell 2 should only be reset when it is not in the normal operating mode.

1. Press and hold the power upper left side and the lower right buttons at the same time for 20 seconds.
2. The LiveShell 2 is now turned off.

Initialize (Factory Reset)

1. Once the display states that the LiveShell is offline, press the button at the top right.
   
2. Select “Initialize” by pressing the lower left button.  Press the top right button and display initializing screen.
   
3. Select “Yes” by pressing the lower right button and go to initialize by pressing the top left button.
   

Note: The firmware version is intact even after initialization.